Your Guestbook Webpage consists of reviews from only validated guests at your hotel. There are no outside links on your webpage except to your hotel's website and to your reservation system.

Rating System

We provide a GuestBook Overall Rating based on one to five stars. This rating depends on answers to 16 questions, with certain questions having more weight in the formula than others.*

We also use the answers to these questions to provide GuestBook Category Ratings for:

Guest Room Hotel Services Hotel Facilities & Location Food & Beverage Check-In/Check-Out Value

Guests are also asked to respond to questions to enable us to show Recommended For Ratings for:

Adults without Children Families with Young Children Families with Older Children Young Couples Business Travelers Solo Travelers

 

Visit Some of Our Client Implementations

* If you are using your post-stay email survey system to invite guests, your survey provider's system will automatically calculate the ratings from your survey questions and provide these ratings to GuestBook through our web service.

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